Epi-Me Patient Portal
Your hospital’s digital front door – open anytime, anywhere.
Australia’s #1 patient portal.
With epi-me, every patient journey starts with a connected, digital experience. Using a browser-based, mobile-first platform, hospitals can transform how they engage patients. Fully whitelabelled to reflect your brand identity, epi-me replaces paper forms, faxes, and phone calls with a consumer-oriented self signup portal that’s secure, accessible and easy to use. No downloads required.
With tailored workflows for inpatients and outpatients – private or public – epi-me securely connects patients and their carers with your Patient Administration System (PAS) and Electronic Medical Record (EMR) ecosystem as you prepare to welcome them for day of treatment.
Behind the scenes, your hospital team receives structured, validated data that flows directly into your PAS and EMR, dramatically reducing admin time, cost and transcribing errors.
Lead the next chapter in patient experience. Contact us today and see how epi-me can open your hospital’s front door – making care more accessible, efficient, and patient-centric from the very first interaction.
What about referrers?
epi-me also has an integrated referrer portal supporting visiting medical officers, community and their practice teams with a professional, partitioned view of their patients’ journey that is integrated with their practice management system.
Convenient and secure access via all modern browsers on any internet-enabled device. No downloads required.
Carers or family members can register and engage on a patient’s behalf.
Personalised look and feel reflecting your hospital’s brand identity and emanating trust. Simply provide your brand kit and a stock image, and we’ll do the rest.
Patients can pause and resume forms without losing their progress. Automatic SMS and email reminders prompt completion.
Questions dynamically show and hide based on the patient’s history, meaning only relevant questions are asked. Answers copy forward to future visits for review or update.
Contextual tooltips, instructions, and FAQs address common questions. In-app enquiries and contact details for phone or email support are available where needed.
Easily capture administrative and clinical consents and declarations using two factor authentication.
Configurable SMS, email and in-app notifications can be scheduled to maximise portal uptake and support delivery of additional patient resources.